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  • ABOUT SHEPHERD
      • About Us

        • Designed, tested, and proven – for over 130 years.

          Since 1885, Colson’s quality lines of casters and wheels have defined the caster industry. Leading warranties and continuous innovations, including the unrivaled Performa wheel, have established Colson as one of the most-trusted caster brands in the world today. At Colson, we strive to protect and strengthen our legacy of trust and innovation in everything we do. Colson offers over 200,000 different standard caster models, plus the expertise and technology to provide a custom solution for any caster application. Contact us today, and put our experts to work for you in specifying the perfect Colson caster!

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      • Our Company

        • Colson Group USA Global MapThe Colson Group is the largest manufacturer of caster and wheel products in the world. The company has operations in 14 countries and consists of nine major global operating units. Colson Group USA is the largest operating unit of the Colson Group, and it includes some of the most renowned brands of casters and wheels in the world: Colson, Albion, Shepherd, Jarvis, MedCaster, Pemco, Faultless and Bassick. These brands have been technological leaders in caster advances for more than 350 combined years. The drive and experience of Colson Group innovators have led to some of the most trusted, highest quality and advanced mobility solutions in today’s world.

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      • Our Manufacturing

        • Global ManufacturingWith leading manufacturing facilities located around the world, Shepherd takes a strategic approach to manufacture our products in the regions that best support the needs of our customers. 

          We are proud to be the leaders in USA-made casters, and constantly strive to set the standards in caster manufacturing, innovation, and automation.

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      • Our Design & Quality

        • Market Proven ProductsUtilizing the latest in available technologies, our global design and engineering teams ensure every detail in performance, materials, and aesthetics are delivered to meet customers' expectations and safety standards. From concept, to FEA and rapid prototyping - we bring your needs to reality.

          Industry leading test labs and global quality systems confirm our casters meet stringent quality standards. Our in-house capabilities ensure all designs meet or exceed industry standards (ICWM standards) to keep your products safe and mobile.

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      • Our Service

        • Global ServicesCustomer Expectations and requirements are met through a combined success of teamwork, expertise, technology, and commitment to excellence in design and manufacturing.

          Our leading teams of inside and outside sales support are the most experienced in the industry, and are positioned around the U.S. to provide local support for all of your caster needs. We are committed to providing the service and support that you can rely on every time.

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  • CONTACT
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This Cookie Policy was last updated on May 6, 2025 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://shepherdcasters.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Advertising cookies

On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behaviour on https://shepherdcasters.com. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behaviour and interests to serve personalized ads.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

5.4 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.5 Social media

On our website, we have included content from LinkedIn, Twitter, Facebook, Instagram and Pinterest to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like LinkedIn, Twitter, Facebook, Instagram and Pinterest. This content is embedded with code derived from LinkedIn, Twitter, Facebook, Instagram and Pinterest and places cookies. This content might store and process certain information for personalized advertising.

LinkedIn, Twitter, Facebook, Instagram and Pinterest are located in the United States.

6. Placed cookies

Bing Ads

Functional, Marketing

Usage

Sharing data

This data is not shared with third parties.

Functional

Name
_uetvid_exp
Expiration
persistent
Function
Name
_uetsid_exp
Expiration
persistent
Function

Marketing

Name
_uetsid
Expiration
1 day
Function
Store and track visits across websites
Name
_uetvid
Expiration
13 months
Function
Store and track visits across websites

Wistia

Statistics

Usage

Sharing data

This data is not shared with third parties.

Statistics

Name
wistia-video-progress-*
Expiration
persistent
Function
Store if the user has seen embedded content

Olark

Marketing

Usage

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
_okdetect
Expiration
Function
Name
olfsk
Expiration
Function
Name
wcsid
Expiration
Function
Name
_ok
Expiration
Function
Name
_okbk
Expiration
Function
Name
_oklv
Expiration
Function
Name
_okac
Expiration
Function
Name
_okla
Expiration
Function

Marketing

Name
hblid
Expiration
13 months
Function
Store a unique user ID

WordPress

Functional

Usage

Sharing data

This data is not shared with third parties.

Functional

Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Microsoft Clarity

Statistics, Marketing

Usage

Sharing data

This data is not shared with third parties.

Statistics

Name
_cltk
Expiration
Function
Store and track interaction
Name
_clsk
Expiration
1 day
Function
Store and combine pageviews by a user into a single session recording

Marketing

Name
_clck
Expiration
1 year
Function
Store a unique user ID

Google Ads

Marketing, Statistics

Usage

Sharing data

This data is not shared with third parties.

Marketing

Name
_gcl_aw
Expiration
90 days
Function
Provide ad delivery or retargeting

Statistics

Name
_gac_UA-*
Expiration
90 days
Function
Store and count pageviews

Google Analytics

Statistics, Functional

Usage

Sharing data

This data is not shared with third parties.

Statistics

Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_gid
Expiration
1 day
Function
Store and count pageviews
Name
_ga_*
Expiration
1 year
Function
Store and count pageviews

Functional

Name
_gat_UA-*
Expiration
session
Function
Provide technical monitoring

Google Adsense

Marketing

Usage

Sharing data

This data is not shared with third parties.

Marketing

Name
_gcl_au
Expiration
persistent
Function
Store and track conversions

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
topicsLastReferenceTime
Expiration
Function
Name
_gcl_ls
Expiration
Function
Name
lastExternalReferrerTime
Expiration
Function
Name
wistia
Expiration
Function
Name
lastExternalReferrer
Expiration
Function
Name
li_adsId
Expiration
Function
Name
uber_menu_settings_tab
Expiration
Function
Name
olark_tab:engagedConversationIds
Expiration
Function
Name
olark_tab:lastEngagementTimestamp
Expiration
Function
Name
olark_tab:browserTabId
Expiration
Function
Name
olark_tab:seenConversationIds
Expiration
Function
Name
unifiedScriptVerified
Expiration
Function
Name
ziwsSessionId
Expiration
Function
Name
_fbp
Expiration
Function
Name
_zitok
Expiration
Function
Name
_aeaid
Expiration
Function
Name
aelastsite
Expiration
Function
Name
aelreadersettings
Expiration
Function
Name
flaretrk
Expiration
Function
Name
wprus_user_pending_async_actions
Expiration
Function
Name
user
Expiration
Function
Name
aeatstartmessage
Expiration
Function
Name
WP_PREFERENCES_USER_22143
Expiration
Function
Name
olark-previous-conversation-id
Expiration
Function
Name
qm-container-height
Expiration
Function
Name
cmplz_saved_categories
Expiration
365 days
Function
Name
cmplz_saved_services
Expiration
365 days
Function
Name
cmplz_id
Expiration
365 days
Function
Name
cmplz_user_data
Expiration
365 days
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

For Jersey residents, please contact the Jersey Office of The Information Commissioner. Guernsey residents can contact the Office of the Data Protection Authority in Guernsey.

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Colson Group
2024 Hawthorne Ave
St Joseph, MI 49085
United States
Website: https://shepherdcasters.com
Email: webmaster@ex.comcolsongroup.com
Phone number: (800) 323-2264

This Cookie Policy was synchronised with cookiedatabase.org on May 8, 2025.

Our Family of Brands

Shepherd Caster
A Brand of Colson Group USA
203 Kerth Street
Saint Joseph, MI 49085

1-800-253-0868

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